07
Aug 2019

Gratitude and Greatness: The Power of Thank You

How a small expression of gratitude can create measurable results in retail clienteling.
Posted by 
Dorea Novaez
In 
Customer Messaging
 Category
29
Jul 2019

Leveraging Store Associates to Personalize Your E-mail Marketing

Personalizing your outreach. How exactly do you accomplish this? How much will it cost you? And what resonates with consumers?
Posted by 
Dorea Novaez
In 
Customer Messaging
 Category
26
Jun 2019

An Interview with John Liebler, Vice President of Retail & Store Operations for Shinola

Training, technology, and how to win in retail. The inside perspective from an industry veteran.
Posted by 
Dorea Novaez
In 
Industry Interview
 Category
19
Jun 2019

Defining Modern Retail and the Customer Data That Controls It

How the most successful modern retailers are gathering insights and using them to their advantage.
Posted by 
Dorea Novaez
In 
Clienteling
 Category