Enhance customer loyalty, reduce returns, and create memorable shopping experiences from end-to-end with a fully integrated live chat.

Supercharge the customer journey with live chat built in

Let customers start a chat directly from the website pages you choose. Regardless of location, customers get real-time access to a team member when it matters most.

Provide real-time answers, personalized recommendations, and the ability to see products up close. Give shoppers the confidence to make that purchase.

Easily acquire online shoppers by delivering a premium customer experience that minimizes returns while staying modern and convenient.

Grow your customer base (and their loyalty)

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Say goodbye to impersonal chatbot advice and hello to connecting with online shoppers like never before.

Deliver live chat virtual shopping with the click of a button

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Explore how Endear's live chat experience lets you delivers real-time assistance to drive customer engagement so you can choose the best new live chat for your retail business.

Darker Periwinkle

Endear is the Best Klarna Live Chat Alternative: Here's Why

Rolling Stone: Darker

MoMA Design Store

Reformation

Assouline

Anine Bing

A.P.C.

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Rebag

Diane Von Furstenberg

Staud Clothing

Robert Graham

Purple

Allbirds

Periwinkle

Join the modern brands doing more for their customers with Endear

Virtual shopping is an online retail experience that connects shoppers with product experts through channels like live chat. It allows customers to get personalized recommendations, explore pictures of products up close, and be more confident purchasing items from the comfort of their homes.

A sales live chat a real-time communication tool that allows customers to engage with your product experts instantly. It's built to drive sales and increase cart size, not support tickets. It's also a convenient way for customers to get additional product information, ask questions, and receive assistance during their online shopping journey.

Once SalesChat is installed, customers can easily start a virtual shopping session by visiting a brand's ecommerce site and clicking on the "Chat with us" button. It's really that simple!

How would a customer initiate a virtual shopping session?

Just like when sending emails or texts with Endear, SalesChat lets you drag and drop images from your inventory or pull in saved files to include in messages. No more hunting for computer files; if it's in Endear, it's available to share.

How can I share product images with customers during a SalesChat session?

Your live chat virtual shopping questions: answered.

Turn anonymous web traffic into new customer leads with SalesChat from Endear.

Capture & Convert Online Customers with SalesChat | Endear

Send automated texts & emails that convert.

Engage and drive loyalty with personalized, two-way messaging.

Live chat with shoppers to drive sales, not support tickets.

Elevate outreach with interactive recommendations.

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Read the latest articles and best practices for your retail strategy.

Downloadable retail resources to help you grow.

Video tutorials to get the most out of Endear.

Supercharge the customer journey with live chat built in

Enhance customer loyalty, reduce returns, and create memorable shopping experiences from end-to-end with a fully integrated live chat.

Deliver live chat virtual shopping with the click of a button

Connect online the way you would IRL

Convert digital browsers into buyers

Grow your customer base (and their loyalty)

See SalesChat in action

Endear is the Best Klarna Live Chat Alternative: Here's Why

SalesChat vs. Customer Support Chat

Join the modern brands doing more for their customers with Endear

Your live chat virtual shopping questions: answered.

What is virtual shopping?

What is a sales live chat?

How would a customer initiate a virtual shopping session?

How can I share product images with customers during a SalesChat session?