Use Endear to easily implement and maintain a VIP program that prioritizes customer service and experience over price-slashing
Set your VIP criteria by picking one or more variables like total lifetime spend or number of orders. Use Endear's CRM to find your VIP's and create an exclusive list of customers who have earned their spot.
Design your VIP perks around special experiences. Ask your associates what top clients would be interested in or have been asking for, like early access to product releases and invites to VIP-only events.
Create message templates surrounding VIP perks and events. Assign associates to individual clients to add an extra layer of personalization and maintain an ongoing high-touch relationship.
Check out our blog on how the best store associates today are leveraging technology and personalization to build high-touch relationships with their clients.
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