Capture customer data with every interaction
Unify every purchase, preference, interaction, and omnichannel moment into one real-time view your team can actually use.
The smartest retail AI on the market is here, and it's taking the guesswork out of customer outreach →
Turn customer relationships into revenue
Endear is the CRM built for modern retail, empowering store teams to drive sales at scale through personalized outreach, seamless appointments, and performance insights. From one store to hundreds, Endear is built to scale with your business from day one.
The smartest retail AI on the market, built for the way modern brands work
Endear's AI doesn't just summarize data, it guides you on what to do with it. From capturing and organizing in-store visit notes, to surfacing high-value follow-up opportunities, Endear AI is built into every step of the customer outreach workflow.
Deliver consistent, high-touch clienteling at scale
Turn every associate into a high-performer with tools that make personalized outreach fast, consistent, and scalable.
Prove what's actually driving store foot traffic and revenue
Understand exactly what drives sales across stores, campaigns, and associates — and easily scale what works.
40x
Higher conversions vs. Klaviyo or Attentive for associate-led outreach
19%
Higher AOV on second orders when teams use Endear for follow-up
70%
Increase in order frequency among customers with an active associate relationship
How GANNI increased average order value by 28% using Endear's clienteling tools
When GANNI's store teams started using Endear to follow up after every visit, they didn't just sell more — they built the kind of customer relationships that keep people coming back.
Pre-built integrations with your existing stack for a real-time sync of your customer data
"I've used every CRM from Salesforce down and Endear is the best."
Geronimo Chala, Chief Client Officer @ Rebag
Success Stories
How PAIGE Leveraged Clienteling to Drive In-Store Foot Traffic with Endear
See how lifestyle brand PAIGE transformed their clienteling strategy with Endear. Learn how personalized messaging is boosting sales across their U.S. and U.K. stores.
Clienteling
Endear in Action: Q&A with a PatBO Stylist
Hear from PatBO stylist Emily Wriston on what it’s like to use Endear at work everyday.
Success Stories
How Gorjana's SMS Strategy Achieved a 20% Conversion Rate with Endear
Discover how Gorjana's SMS clienteling strategy with Endear enhanced foot traffic, boosted conversions, and fostered customer loyalty at their brick-and-mortar stores.
FAQs
My team already uses Klaviyo or Attentive. Why do I need Endear?
These tools send marketing campaigns to customer segments. Endear gives store teams the context to have real one-to-one conversations with customers, and tracks which ones turned into sales. Many brands run both.
Will my store team actually adopt this?
Endear is built for the store floor. Associates log notes by voice, send messages from their phone, and see their own stats.
How can a CRM enhance customer engagement for my retail business?
Endear's comprehensive CRM platform elevates customer engagement by tailoring interactions based on customer preferences. With personalized messaging and data-driven insights built-in, our CRM empowers your store-level team to create meaningful connections from anywhere, fostering customer loyalty and driving retail success.
How is Endear different from a standard CRM like Hubspot or Salesforce?
Traditional CRMs are built for B2B sales pipelines. Endear is built specifically for retail: for the workflows, team structures, and customer relationships that live on the sales floor. That's why store teams actually use it.
Does Endear work for omnichannel brands?
That's exactly what Endear is built for! Data from your POS, ecommerce platforms, and any other connected platform syncs into one customer profile — so your team has the full omnichannel picture.
Does Endear integrate with our existing retail platforms?
Yes! Endear seamlessly integrates with some of the most popular retail systems on the market across point-of-sale, customer support, and loyalty. Our library of prebuilt integrations ensure a streamlined workflow for your team to access real-time and historic data for the most accurate and personalized customer interactions and up-to-date product information. You can check out all our free integrations here.
How does Endear boost retail sales and grow customer satisfaction?
Endear's clienteling platform drives sales growth by offering a 360-degree view of customer preferences and purchase history. By enabling targeted communication and personalized recommendations, your team can enhance each customer's shopping experience at scale, resulting in increased sales and heightened customer satisfaction.
See how much revenue you're leaving on the table without Endear
Book a personalized demo and ask about our pilot program, or use our sales calculator to see what Endear could mean for your stores before you commit to a call.