AI Opportunity Engine Β· Interactive walkthrough

See what your team sees every morning.

Consistent customer outreach in just three simple steps: see the queue, review the draft, and send.

9:41
Home
Today's opportunities High priority
SM
Sarah Mendez
$340 purchase yesterday
In 1hr
OW
Olivia Walsh
πŸŽ‰ Birthday in 3 days
In 1h
JK
James Kim
Viewed Wool Coat 3Γ— this week
In 1d
MT
Marcus Thompson
Abandoned $620 cart
In 2d
ER
Elena Rodriguez
Replenishment due Β· 45 days
In 2d
AP
Anika Patel
VIP Β· No contact in 60 days
In 2d
This week
236 sent
Attributed
$25.2K
← Review Opportunities 1 of 2 reviewed
Message to Sarah Mendez
Why reach out now

πŸ’° $340 purchase yesterday β€” Cashmere Wrap

πŸ“ SoHo store Β· Last contact 2 mo ago

πŸ‘‘ LTV $2,450 Β· 8 orders lifetime

From Zaya at Soiree SoHo
Subject Thanks for stopping by yesterday
✦ AI Draft · Personalized based on profile
ΒΆ B I πŸ”— βŽ‚

Hi Sarah, it was so nice seeing you in the store yesterday. I hope you're loving the Cashmere Wrap. The Silk Camisole pairs beautifully with it for layering β€” let me know what you think!

← Review Opportunities 1 of 2 reviewed
Message to Sarah Mendez
Why reach out now

πŸ’° $340 purchase yesterday β€” Cashmere Wrap

πŸ“ SoHo store Β· Last contact 2 mo ago

πŸ‘‘ LTV $2,450 Β· 8 orders lifetime

From Zaya at Soiree SoHo
Subject Thanks for stopping by yesterday
✦ AI Draft · Personalized based on profile
ΒΆ B I πŸ”— βŽ‚

Hi Sarah, it was so nice seeing you in the store yesterday. I hope you're loving the Cashmere Wrap. The Silk Camisole pairs beautifully with it for layering β€” let me know what you think!

Sarah Mendez Γ—
Context & Approach

Sarah just stopped into the SoHo store and picked up the Cashmere Wrap. Thank her for the visit, confirm fit, and gently suggest the Silk Camisole for layering.

Cashmere Wrap
Sand
$340.00
LTV
$2,450
Orders
8
Last contact
2 mo ago
First visit
14 mo ago
Insert products Γ—
Silk Camisole
Ivory
$95.00
Wool Wrap Coat
Camel
$480.00
Cashmere Beanie
Oat
$120.00
Linen Sleep Set
Sage
$185.00
Pearl Drop Earrings
Gold
$215.00
← Review Opportunities 1 of 2 reviewed
Dismiss opportunity
πŸŽ‰

Session Complete

Nice work! You reviewed 2 opportunities.

What you did
βœ… 2 messages sent

New opportunities will appear throughout the day as customers browse and shop.

Step 1 Β· The queue

Your daily opportunity queue is ranked and ready on your home screen.

Open Endear at the start of your shift and see the AI has already ranked every customer in your database by opportunity and surfaced the highest-priority ones for today.

  • Customers ranked by opportunity value
  • Drafts pre-written
  • Takes about two minutes to clear the queue
Step 2 Β· The opportunity

Every customer arrives with context and a message already written.

The AI tells you why this customer and why now and writes the message for you in your brand voice. Send as-is or edit before sending.

  • See why this customer, why now
  • Draft written in your brand voice
  • Edit or send as-is
Step 3 Β· Send

Send in one tap or snooze for later.

Send via email or SMS, or snooze for tomorrow if the timing isn't right. You can also dismiss entirely if the AI got it wrong: every decision teaches the AI for next time.

  • Send via preferred channel
  • Snooze keeps it on tomorrow's queue
  • Dismiss teaches the model

Not ready to send? Need more context? Want to add products?

These options are always available β€” they just won't slow down the default flow.

Need more context? Β· View customer details

Dig deeper without leaving the conversation.

Tap to pull up the full customer order history, lifetime value, every interaction, and the AI's reasoning. Get the confidence you need to send, without tab-switching.

  • Recent purchase summary
  • AI's reasoning made clear
  • Stats at a glance
Not ready to send? Β· Add products

Drop in product recommendations in a few taps.

Upsell the next item you know she'll love, insert an appointment booking link, attach a Story, or share a video. Everything your associates can offer, one click away.

  • Products Β· Booking links
  • Stories Β· Images Β· Videos Β· Files
  • All in line, no context-switching
Session complete

Outreach complete in just a few minutes.

Scaled across every store, every associate, and every shift. AI Opportunity Engine scales high-quality 1:1 outreach across your whole team, and new opportunities surface throughout the day as customers browse and shop.

  • ~90 seconds per customer
  • New opps appear throughout the day
  • Outreach that scales without headcount

Get started with industry-leading AI-powered clienteling

Your customers. Your data. Your voice.

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