Know who to reach without manual list-building.
AI ranks every customer in your database by opportunity and delivers a daily queue automatically. So associates spend their time selling, not searching.
AI Opportunity Engine
Never miss a reason to reach out.
Turn customer signals into a ranked daily queue of outreach opportunities so your team always knows exactly who to reach out to and when.
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‹Sarah Mendez
0 of 5 reviewed
Personalized outreach at scale
Your customers don't want another marketing blast.
They want to hear from someone who knows them. But personal SMS and email outreach doesn't scale.
Endear changes that. We turn your customer data into clear signals, rank the highest-impact opportunities, and guide each associate on who to reach out to, why it matters, and what to say, every time they log in.
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Endear is trusted by leading retail brands to deliver 40x higher conversion rates than traditional marketing outreach.
Send the right message without having to write it.
AI drafts on-brand messages, timed to the moment they're most likely to convert. Review and send in seconds, or automate entirely.
Scale clienteling without scaling headcount.
Standardize high-quality outreach across every store, every associate, every day. Every customer feels personally remembered, even when an associate is assigned to thousands of them.
Know who to reach without manual list-building.
AI ranks every customer in your database by opportunity and delivers a daily queue automatically. So associates spend their time selling, not searching.
Send the right message without having to write it.
AI drafts on-brand messages, timed to the moment they're most likely to convert. Review and send in seconds, or automate entirely.
Scale clienteling without scaling headcount.
Standardize high-quality outreach across every store, every associate, every day. Every customer feels personally remembered, even when an associate is assigned to thousands of them.
Today's opportunities
25 waitingShowing the 5 closest to expiring
- JWJordan WellsExpires in 3hPost-purchase follow-upOrder arrived on Monday.
- EMElena MarshExpires todayNote follow-upYour note said to follow up today.
- MOMaya OkonkwoExpires tomorrowBuying pace slowdownOrders slowed from every 4 weeks to every 8.
- PRPriya RamanExpires in 2dRe-engagementClicked through two emails after five quiet months.
- SBSasha BelovExpires in 3dCart recoveryLeft the ribbed knit in their cart.
Real before & after results
Same store. Same timeframe. 6× the reach.
After enabling AI Opportunity Engine, one specialty retailer went from 60 outreach messages a week to 360 without adding headcount. Even in a handful of stores where no outreach was happening previously, associates quickly adopted the tool and became some of the most active of the fleet.
The best part? While message volume increased, conversion rates held steady, delivering a 35x return.
0/ week
One brand's average output. Stayed flat for 6 weeks before AI turned on.
0/ week6×
Same team, no manual list pulling. AI drafted the message, the team reviewed and sent.
0×
For every $1 spent on actioned opportunities, this brand earned $35 back in attributed revenue.
6×increase in messaging volume in just 6 weeks, with no slowdown in sight.
ManualAI Opportunity Engine
Always on brand
You provide the brand voice, we protect it.
Add your brand voice guidelines and message templates and Endear's AI will use them to ensure every draft feels consistent, personal, and on-brand.
Other AI toolsGeneric
Subject: Thank you for your purchase
Dear Sarah, thank you for your recent purchase. We hope you enjoy your new items. Please don't hesitate to reach out if you have any questions or concerns. We appreciate your business.
Best regards,
The Team
Endear AITrained on brand voice
DraftFromEREmma Reyes · SoHo Store
ToSMSarah Mendez
Thank you for your visit yesterday
Hey Sarah, it was so nice seeing you in the store yesterday. I hope you're loving the Cashmere Wrap. It's one of our favorites this season, and the Silk Camisole pairs beautifully with it for layering. Let me know if you'd like help styling.
xx,
Emma
Awaiting your review
Avoid emojisDon't overuse exclamation marksSign off with "xx"
Seamless integration
Endear works with any retail stack.
Endear pulls signals from your existing POS, ecommerce, marketing, and customer support tools, ranking opportunities using the data you already have — no migration required.
- Set up in minutes, no engineering required.
- Real-time and historical data sync.
- Need a custom connector? Let's talk.
Frequently asked questions
Everything you need to know before booking a demo. Don't see your question? Ask us directly.
How does Endear AI learn my brand voice?
We give you the tools to provide your brand templates, examples and context. We then learn from your outreach over time to continuously improve the AI's ability to draft in your voice.
Which channels does Endear AI support?
Email and SMS today. WhatsApp and website chat are coming soon. The same opportunity engine drives every channel. You just pick the one your customer prefers.
Does the AI send messages automatically?
No. Endear AI drafts and ranks; your team reviews and sends. Nothing goes out to customers without a human approving it.
Is my customer data secure?
Yes. Your data is encrypted in transit and at rest, never used to train shared models, and never shared across brands. SOC 2 Type II details available on request.
How is this different from a generic AI writing tool?
Generic tools draft in a vacuum. Endear AI starts from the opportunity. The customer, the signal, the moment. It writes from your team's voice with the right context attached. Your associates approve in seconds instead of staring at a blank box.
Get started with industry-leading AI-powered clienteling
Your customers. Your data. Your voice.