Clienteling

Endear's Clienteling blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.

Digital Clienteling

Clienteling

How to Collect Customer Data In-Store (and Online) for Better Clienteling

Learn how to get worthwhile data to enhance your digital clienteling strategy.

By Matt Bahr

mobile clienteling strategies

Clienteling

4 Ways to Embrace Mobile Clienteling to Increase Customer Engagement

How mobile clienteling can help your team build even stronger customer relationships.

By Leigh Sevin

The Amazon Omnichannel Strategy, and How to Compete With It

Clienteling

Amazon's Omnichannel Strategy: How Your Stores Can Still Win

How an omnichannel strategy can conquer Amazon and retail issues from COVID all at once.

By Doug Everett

customer-centric selling

Clienteling

What Every Customer Centric Brand Should Be Doing—But Probably Isn’t.

Brands can't truly consider themselves customer centric without a clienteling strategy in place. Read how omnichannel retail brands can leverage their sales teams to live up to ever-changing high consumer expectations.

By Rebekah Kondrat

Rebag and Endear case study

Clienteling

How Rebag drove $20+ million in sales with Endear

Learn how Rebag teamed up with Endear to build customer loyalty, drive sales, and expand shoppers’ knowledge of the resale space.  

By Leigh Sevin

Modern Clienteling

Clienteling

Modern Clienteling: 5 Myths Debunked (and What It Really Looks Like Today)

Don't let these myths stop you from using a modern clienteling program to grow your business. Here's what they are and how Endear is paving the way for retail to reach customers beyond the store.

By Leigh Sevin

Mobile Clienteling

Clienteling

10 Reasons Your Team Needs a Mobile Clienteling App

Mobile is taking over quickly, and the best way to enhance your clienteling efforts is to take advantage. This guide will review the importance of having a mobile app and why it can make a difference in your customer experience.

By Leigh Sevin

What is a clienteling app thumbnail

Clienteling

What Is a Clienteling App? The 2026 Guide to Clienteling Software

What is a clienteling app? How clienteling software works, the 6 features to look for, and how to choose the right platform to turn shoppers into loyal customers (2026).

By Leigh Sevin

The Benefits of Online Styling Services for Retail Brands

Clienteling

Personal Styling Program: Benefits, Examples and How to Launch One

The right personal styling program can help your brand increase customer loyalty and customer satisfaction. Learn how to offer a program that will help customers in-store and online.

By Leigh Sevin

Clienteling Best Practices

Clienteling

Clienteling Best Practices: 5 Do's and 5 Don'ts for Driving Retail Sales

Learn clienteling best practices with these straightforward tips.

By Leigh Sevin

Personalized Email Marketing for Retail

Clienteling

Personalized Email Marketing for Retail: 7 Campaigns Your Store Team Should Send

Personalize your email marketing strategy by putting these campaigns into the hands of your sales team.

By Leigh Sevin

10 Retail Clienteling Problems and How to Solve Them

Clienteling

12 Retail Problems Endear Solves for Store Teams

In the early days of Endear, we uncovered a ton of overlooked but immensely impactful problems that prevented associates from doing their best work. Here's how we solved them.

By Leigh Sevin

Why Your Retail Brand Needs a Clienteling Platform in 2026

Clienteling

Modern Clienteling: Why It's the Key to Retail's Future

With more digital businesses popping up every day, learn how to build the right omnichannel strategy on a clienteling platform to keep your brand top-of-mind with customers for the long haul.

By Leigh Sevin

A customer makes a return at an apparel store

Clienteling

5 Ways to Win Returns Season (With Clienteling)

Returns are costly and complex, but clienteling can help you prevent them, convert them to exchanges, and build customer loyalty that lasts well beyond January.

By Leigh Sevin

What is a lookbook

Clienteling

What Is a Lookbook? The Complete Guide for Modern Retail

Engage and convert your retail customers with customized and clickable content.

By Dorea Novaez

Clienteling

The Retailer's Guide to Winning Back Lost Customers

Key points and areas to focus on for re-engaging lapsed customers.

By Dorea Novaez

What is Customerization

Clienteling

What is Customerization? Definition and 5 Examples

Learn what customerization is and how leading retailers are delivering tailored experiences and products to their customers, no matter where they are.

By Leigh Sevin

What is customer loyalty software

Clienteling

What Is Customer Loyalty Software? A Practical Guide for Retailers

Picking the right technology platform is a critical step in running a successful customer loyalty program. Find which platform is right for your team from our top picks.

By Leigh Sevin

plants with walls covered in stickers

Clienteling

Brand Loyalty Examples in Retail

Learn how to build a brand loyalty program that helps you retain customers for the long-term.

By Leigh Sevin

Customer Loyalty Programs in Retail Complete Guide

Clienteling

Customer Loyalty Programs in Retail: The Complete Guide

Everything you need to know about customer loyalty programs in retail: types, examples from top brands, how to build one, and why adding a human layer is what makes them stick.

By Leigh Sevin

leather wallet with Starbucks card

Clienteling

How to build customer loyalty in retail

Learn to retain customers and build customer loyalty whether your retail business is online, in-store, or both.

By Leigh Sevin

12 Customer Retention Strategies for Retail That Actually Work

Clienteling

12 Customer Retention Strategies for Retail That Actually Work

Stop losing shoppers after their first visit. These 12 retail customer retention strategies cover personalization, associate outreach, loyalty, measurement, and more.

By Leigh Sevin

What is modern retailing

Clienteling

What is Modern Retailing? And Why It's Your Biggest Opportunity

How the most successful modern retailers are gathering insights and using them to their advantage.

By Dorea Novaez

Retail store interior at the POS counter with an associate and customer

Clienteling

3 Clienteling Examples With Valuable Takeaways You Need to Know

We’ve outlined key clienteling examples of companies that highlight the power of personalization. Each can teach us a thing or two about forming relationships with customers online and offline.

By Leigh Sevin

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