Endear
Endear

Success Stories

A growing collection of customer case studies and success stories of our customers effectively using Endear to innovate and invigorate their retail sales.

M.M.La Fleur editorial cover image

Success Stories

How M.M.LaFleur Scales White-Glove Clienteling With Appointments, Lookbooks, and Radical Transparency

Discover how M.M.LaFleur uses Endear’s built-in retail appointment software capabilities to power in-store appointments, scale clienteling, and drive high-intent shopping experiences.

By Robert Woo

Why Shopify Brands Onboard Endear in Q4

Success Stories

Why Retail Brands Using Shopify Rush to Onboard Endear CRM in Q4

Most retail brands lose 70% of holiday customers by February. Learn how smart Shopify brands rush to onboard Endear in Q4 so they're ready to retain those shoppers the moment the new year hits.

By Robert Woo

UNTUCKit Improves conversion rates by 28% with SalesChat from Endear

Success Stories

How UNTUCKit Boosted Conversions and Reduced Missed Chats with Endear SalesChat

Discover how UNTUCKit used Endear SalesChat to boost conversion rates from 25% to 32%, cut missed chats by more than half, and deliver seamless omnichannel customer experiences.

By Kara Zawacki

A storefront of a modern apparel store

Success Stories

How PAIGE Leveraged Clienteling to Drive In-Store Foot Traffic with Endear

See how lifestyle brand PAIGE transformed their clienteling strategy with Endear. Learn how personalized messaging is boosting sales across their U.S. and U.K. stores.

By Robert Woo

Success Stories

How FRAME Tripled Their Clienteling Revenue with Endear

And raised average order value (AOV) by $81 in the process.

By Robert Woo

Lightseed integration with Endear

Success Stories

Mastering Omnichannel Success: Unleashing the Power of Endear and Lightspeed

Success hinges on the ability to deliver seamless omnichannel experiences that cater to the preferences of modern consumers. Let's explore how the integration of Endear with Lightspeed (and formerly, Vend) POS is shaping the future of retail, driving growth, and transforming the customer journey.

By Madeleine Anderson

gorjana store front using Endear for retail clienteling

Success Stories

How Gorjana's SMS Strategy Achieved a 20% Conversion Rate with Endear

Discover how Gorjana's SMS clienteling strategy with Endear enhanced foot traffic, boosted conversions, and fostered customer loyalty at their brick-and-mortar stores.

By Robert Woo

Eleventy's retail sales increasing with Endear

Success Stories

How Endear Enables Over 40% of Eleventy’s Total Sales

Discover how Endear helped Eleventy achieve 40% of its total retail sales through enhanced clienteling and customer experience.

By Robert Woo

Endear clienteling customer, IPPOLITA, editorial images

Success Stories

How Ippolita Elevates Their Clienteling with Endear

Learn how jewelry brand, IPPOLITA, leverages Endear for superior clienteling, improving customer interactions and sales through effective retail strategy.

By Robert Woo

Attentive Integration with Endear

Success Stories

Boosting Sales and Loyalty: How Endear and Attentive Create a Seamless Customer Journey

Brands are constantly seeking innovative solutions to enhance the customer experience and streamline operations. Integrating Endear CRM with Attentive offers a comprehensive strategy to achieve these goals. This blog explores how these two platforms work together to boost sales, enhance customer loyalty, and create a seamless customer journey.

By Madeleine Anderson

Endear customer, GANNI, editorial images

Success Stories

How GANNI Increases Average Order Value by 28% with Endear

Discover how GANNI, the Scandi-cool fashion brand, increased its Average Order Value by 28% with Endear's CRM tool. Read insights from Sophia Wood, Global Retail Excellence Manager at GANNI, on their success and strategies for customer engagement and outreach.

By Robert Woo

Editorial shots mixed with the front row of a PatBo fashion show

Success Stories

Unlocking Success: How PatBO Leverages Endear's CRM to Boost Customer Engagement and Sales

Discover how PatBO utilizes Endear's CRM to enhance customer engagement and drive sales. Learn from Emily Harris, Senior Omnichannel Manager at PatBO, about their journey and the impactful metrics achieved with Endear's clienteling features.

By Robert Woo

Person holding iPhone above a tablescape, taking a photo. top clienteling software Endear CRM

Success Stories

Webinar Recap: Seizing the Holiday Spotlight with Endear, Treet, and Sezzle

Get ahead this holiday season with expert insights on tech, outreach, and conversion strategies that will make your brand unforgettable

By Danielle Bissonnette

Success Stories

How Mizzen+Main increased their order value by 139% in less than a year

Modern menswear brand, Mizzen+Main, drives sales today like never before. Here's how Endear powered their incredible feat.

By Robert Woo

Retail storefront with plants

Success Stories

Endear x The Sill: Workshop Recap

We hosted an event at The Sill, an exclusive destination for plants and biophilic design, to talk with retail industry leaders on everything from pain points to plants.

By Danielle Bissonnette

Jenette Bras storefront

Success Stories

How Jenette Bras and Endear became the perfect pair to drive 36% more transactions

After trying another CRM, Endear intimates customer, Jenette Bras, found their perfect fit with Endear, utilizing the platform to better connect with their community in a way they never could before.

By Robert Woo

Endear logo, Endear retail CRM

Success Stories

Endear Secures $2M Series Seed: Elevating Consumer CRM in a Post-Pandemic Commerce Landscape

Uncover how Endear's clienteling solution evolved into a powerful consumer CRM, addressing the challenges of online acquisition costs, the demise of third-party cookies, and the complexity of customer data.

By Leigh & Jinesh

gorjana store front using Endear for retail clienteling

Success Stories

How gorjana's clienteling strategy boosted SMS conversion by 8.4% with Endear

Learn how gorjana and Endear's SMS clienteling strategy boosted foot traffic, conversions, and customer loyalty for brick-and-mortar stores.

By Leigh Sevin

MoMA Design Store in SoHo NYC

Success Stories

Unlocking Retail Excellence: MoMA Design Store's Journey with Endear

Discover how MoMA Design Store leveraged Endear to revolutionize clienteling.

By Leigh Sevin

Success Stories

How Alexis Bittar drove 32% growth in platform sales with Endear

Learn how jewelry and lifestyle brand Alexis Bittar leverages Endear to deliver a high-touch customer journey — regardless of where and how the consumer shops.

By Claire Musech

Judith Bright Storefront

Success Stories

How Judith Bright Increased Customer Loyalty and Frequency with Endear

Learn how high-end jewelry brand, Judith Bright, increased conversions and store visits with Endear.

By Leigh Sevin

buddylove-hero

Success Stories

How BuddyLove Drives Revenue and Happiness with Personalization

Learn how Buddylove generated a 22x ROI on their Endear subscription through their personal styling program.

By Leigh Sevin

Omnichannel retail associate

Success Stories

The Omnichannel Associate: Your Guide to Retail's Most Important New Role

A new role in retail has emerged to help bridge the gap between digital and in-store customer experience. Learn how an omnichannel associate will bring your retail business to a new level of success.

By Leigh Sevin

white sneaker

Success Stories

Koio's Sneaker Success: Unveiling the Impact of Endear's Clienteling in Local Store Marketing

Sneaker brand, Koio, upped their retail marketing game for a new product launch by leveraging Endear to invite local customers to shop in-store.

By Dorea Novaez

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